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Why am I being required to pay another $599 fee after already paying the $599 and $699 fees for prenup services?

Question about payment for services through HelloPrenup

Sophia Jones avatar
Written by Sophia Jones
Updated over 2 weeks ago

You should not be required to pay $599 twice for HelloPrenup. The HelloPrenup price for both partners is $599 per couple. It is an additional $699 per person if you want to add on attorney representation.

If your partner is being prompted to pay again, even though you already paid the $599, then there is likely an issue with your accounts not being connected properly

Step 1: Please make sure you are both logged into the correct emails. Sometimes, people make multiple accounts with different emails, and they forget which email account they paid the $599 with.

Step 2: If you are sure you are logged into the correct account, make sure the correct fiance email is invited to your account.

Step 3: If neither of these work, please reach out to [email protected] and our support team will connect your accounts to ensure you aren't required to pay the $599 twice.

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