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Why Can’t I Enter a Response or Click on an Answer Option in the Questionnaire?

Jackie avatar
Written by Jackie
Updated today

Completing the questionnaire, but you can't enter a response or click on an answer option? Check out these troubleshooting tips:

  1. Refresh the page,

  2. Log in and log out,

  3. De-select and re-select the answer option before the answer option at issue,

  4. Reach out to support to speak with an agent at [email protected] or live chat with us here.


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